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payment 5
payment We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Mobile Money (M-Pesa, Airtel Money, MTN MoMo), Airtm, and Wise.
payment We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Mobile Money (M-Pesa, Airtel Money, MTN MoMo), Airtm, and Wise.
payment Yes, all payments are processed through secure, encrypted gateways (Stripe and PayPal). We never store your credit card information on our servers.
payment Yes, all payments are processed through secure, encrypted gateways. We never store your credit card information.
payment Refunds are processed according to the property's cancellation policy. If you are eligible for a refund, it will be processed within 5-7 business days.

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